Vip Terms

Achievement of levels

  • Players will be assigned a level based on the number of points accumulated during the previous calendar month.
  • Levels will be assigned automatically on the 1st day of each calendar month.
  • Players can only drop one level per month.
  • Points can only be carried over for a maximum of 6 months. Any unconverted points for more than 6 months will expire and be removed from player’s account.
  • To receive the benefits of the Executive Levels, all players will need to send in documents to verify their account details including but not limited to identity verification, address verification and deposit verification as requested.
  • Players may have their level manually increased or decreased during the month based on their game play at the discretion of the Casino. In this case, no Level Up Bonus will be given.
  • Players who are fast-tracked to a higher level must accumulate enough points in the following month in order to remain at that level. No Level Up Bonus will be given in this case.

Abuse

  • Casino Terms and Conditions apply to all players of all levels. Click here for the Terms and Conditions.
  • Standard Bonus Policy applies to all cashback and bonuses offered as part of the VIP Lounge. Click here for the Bonus Policy.
  • The Casino reserves the right to withhold any cashback and/or bonus funds and/or winnings generated by cashback and/or bonus funds and will drop the player to the lowest level if there is any type of irregular play that results in the intentional increased accumulation of VIP points.
  • Any player abusing Executive Fast Track bonuses will be moved back to their original level.